Unlock the value in your customer data
Spike delivers light bulb moments that generate more bookings and loyal customers who recommend you.
Over the last 10 years, Spike has worked with…
Spike’s data-driven and AI-powered approach is proven to grow travel businesses
Smart Data | Smart Technology | Smart Activation
Deep dive booking data analysis and research to understand your customers’ profile, their booking behaviour and potential value to the business. And how to find more great customers.
Voice of Customer feedback solution that improves your customer experience, product delivery, repeat bookings and customer advocacy.
Intelligent customer insight platform that drives our unique travel segmentation and AI that laser targets your sales and marketing activity.
More bookings | More customer referrals | More loyal customers
What clients say about Spike
Journey Latin America
Co-Owner Inside Travel Group
Inside Travel Group
“Spike helped us understand out data and our clients in much greater depth than we had previously. The business outcomes were both significant and focused. Highly recommended.”
Founder & Director
Experience Travel Group
Ramblers Walking Holidays