with data that makes sense
To grow, you must reach the people most likely to become your next customers.
In the right hands, your data will tell you that.
We sift through it and make sense of it, so you can make big decisions based on data-driven evidence.
SPIKE: Grow your travel business faster, without the guess work.

CLIENTS










PRODUCTS
Here’s an overview of our cutting edge, proprietary products that provide businesses with unique commercial insight and growth opportunities.
We help our clients understand who their customers are, and how to find more of them.
Taking a deep-dive data analysis approach, often combined with personalised online research, we identify customer behaviour and growth opportunities.
We predict outcomes for our clients. For example, which enquirers are most likely to become loyal customers.
Using the latest machine learning technology and techniques, we build predictive models – with up to a 93% accuracy.
We help our clients discover and improve their Net Promoter Score (NPS) and customer referrals.
We have proven that this increases repeat purchase, as well as dramatically improves customer satisfaction and booking revenues.
Using the data flowing around your business we develop interactive dashboards to highlight issues and opportunities where you can drilldown to identify the detail.

ABOUT US
SPIKE’s founders, Roy Barker and Jon Walton, worked at London marketing agencies across various industries – from well established, global airlines to fast growing, digitally focussed online gambling companies.
Key to this data optimisation is our predictive modelling capability, where we can use existing data to predict outcomes – with up to 93% accuracy.



Roy Barker
roy.barker@spikeinsight.com
07540 451 553
10-11 Lower John Street
London
W1F 9EB
Copyright 2021 Spike Insight. All Rights Reserved.
Spike Marketing Limited T/A Spike Insight, registered in England and Wales, registration no.07041527.
Registered office: The Old Casino, 28 Fourth Avenue, Hove, East Sussex BN3 2PJ.